Done-Rite Plumbing and Rooter

Done-Rite Plumbing and Rooter is a family-owned plumbing company based in Anaheim, California. The company has been serving Orange County since 2014. It emphasizes a customer-first approach, aiming to complete repairs correctly the first time. The business operates with a focus on transparency, no-pressure consultations, and reliable emergency response. It positions itself as a local provider committed to serving residential and commercial clients across the region.

Done-Rite Plumbing and Rooter offers a full range of plumbing services for both residential and commercial properties. These include drain cleaning and rooter work such as snaking and hydro jetting with camera verification. Water heater services cover repair, replacement, and tankless installations using brands like Bradford White, Navien, Noritz, and Rinnai. Leak detection uses electronic methods to locate issues without opening walls or slabs. Fixture services include repair and installation of toilets, faucets, sinks, showers, and tubs. Gas line work involves permitted installation, repair, and pressure testing for appliances and outdoor features. Water treatment services include softeners, filtration, reverse osmosis, and water testing. The company does not offer heating, cooling, or HVAC services.

Done-Rite Plumbing and Rooter serves Orange County from its shop in Anaheim. The company provides service to 37 cities across the region, including Anaheim, Irvine, Santa Ana, Huntington Beach, Fullerton, Garden Grove, Orange, Costa Mesa, Newport Beach, Mission Viejo, San Clemente, and Yorba Linda. It offers 24/7 emergency service with a stated one-hour response time for urgent calls. There is no trip charge for any service call within its service area.

Customers can call or request a quote through the website or phone. A real person answers to understand the issue. For emergencies, the company aims to arrive within one hour, 24/7. The plumber first diagnoses the problem using tools like camera inspections, pressure tests, or electronic leak detection before providing a price. Customers then review and approve the proposed work, with options explained in plain English and no pressure to proceed. Once approved, the repair is completed, tested, and the area cleaned up. The company provides a one-year minimum warranty on labor. Financing is available with terms up to ten years, though specific details are not outlined in the text.

Done-Rite Plumbing and Rooter serves homeowners, landlords, and commercial clients across Orange County. It handles residential repairs and installations as well as commercial plumbing work. The company manages a variety of projects, from routine drain cleaning and fixture replacements to complex sewer line repairs, whole-house repiping, and water treatment system installations. It also works with property managers and builders on plumbing needs for rental properties and new developments. The business emphasizes long-term relationships, noting that the same crew often returns to serve the same customers over time.

The company highlights its family-owned structure, with an owner who still works in the field. It employs six plumbers and operates seven trucks from its Anaheim location. The business emphasizes its 'Get it Done Rite' philosophy, focusing on doing the job correctly the first time. The company uses camera inspections, electronic leak detection, and trenchless technology as part of its diagnostic and repair approach.