Empire State Plumbing Inc. is a family-owned business based in Nassau, New York, operating from an office in Rensselaer County. The company states it has been serving the Capital Region since 2006, with 20 years of hands-on experience. It describes itself as a local team providing plumbing, heating, cooling, and drain services under one roof, emphasizing same-day service, upfront pricing, and a commitment to fixing issues right the first time. The business highlights its family-run approach, with the same technicians returning to customers’ streets year after year.
The company offers plumbing services including leak repairs, repiping, water heater installation and repair, sump pump work, gas line services, fixture repairs, and water treatment. For drains and sewers, it provides drain clearing, rooter service, and camera inspections for clogs. The company states it handles both repairs and installations across all these areas.
Empire State Plumbing serves the Greater Capital Region of New York, including Albany, Troy, Schenectady, Latham, Colonie, Delmar, East Greenbush, Rensselaer, Saratoga Springs, Schodack, Clifton Park, Hudson, and Nassau (in Rensselaer County). It states it works across 160+ ZIP codes in the region. The company offers same-day service Monday through Friday and notes that calls are handled by a real dispatcher or online booking, with service available during weekday hours from 7:30am to 6pm.
The company states it provides a flat, upfront price before work begins, which the customer must approve. For larger repairs and installations, financing options are available. Diagnostic services are offered, such as water heater or A/C evaluations, with fees credited back if repair work is booked. The company mentions a maintenance plan called the Empire Express Club.
The company serves homeowners in the Capital Region, including those in single-family homes across Albany, Troy, Schenectady, and surrounding towns. The services described—such as water heater replacements, drain clearing, HVAC installations, and sump pump repairs—are typical residential projects. The company emphasizes working directly with homeowners, providing honest advice, and returning to the same neighborhoods over time.
It highlights that it is not a call-center franchise or plumbing supply store, but a local team with one office in Nassau, NY. The business emphasizes long-term customer relationships, with the same technicians returning annually. It also maintains a blog with expert tips on plumbing, heating, cooling, and drain issues, reflecting its focus on customer education.
Contact and location
- Address
- 3725 Us-20, Nassau, NY 12123
- Phone
- (518) 482-4205
- Website
- empirestateplumbing.com
Services listed
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